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Anti-Spam Policy

Purpose of This Anti-Spam Policy

Windmill Ratio is committed to maintaining responsible and respectful communication with visitors, customers, businesses, and other individuals who interact with our website. This Anti-Spam Policy explains how we approach unsolicited, excessive, misleading, or unwanted electronic communications connected with our website and services. We aim to ensure that communications from Windmill Ratio are relevant to the purpose for which information was provided and are not used in a manner that could reasonably be considered intrusive or misleading. We respect the communication preferences of individuals who contact us or choose to receive information from us. This policy also describes how we handle subscription-based communications and requests to stop receiving such communications. By using our website, submitting an enquiry, or voluntarily subscribing to our communications, you acknowledge the practices described in this Anti-Spam Policy.

What We Consider Spam

For the purposes of this policy, spam generally refers to unsolicited, repetitive, irrelevant, misleading, or excessive electronic communication that a recipient has not reasonably requested or expected. Windmill Ratio does not intend to use information submitted through our website to send unnecessary or unrelated promotional messages. Communications may include responses to enquiries, consultation related messages, service information, subscription updates, or other information directly connected with an interaction initiated by the recipient. We distinguish between communication requested by a visitor and unwanted bulk communication. Messages that contain false information, misleading subject details, deceptive content, malicious links, or inappropriate promotional material may also be considered unacceptable. Our communication practices are intended to remain relevant, transparent, and connected to legitimate business or service related purposes.

Consent for Communications

Windmill Ratio may provide an optional subscription facility for individuals who wish to receive relevant wind energy insights, industry information, service updates, or other useful communications. Subscription is voluntary and is separate from submitting a consultation or service enquiry. Where a visitor chooses to subscribe, the information provided may be used to send communications that are reasonably related to the selected interests and preferences. We do not require visitors to create an account, login, or signup through the website in order to browse our services or submit general enquiries. Subscription information is provided voluntarily by the visitor for communication purposes. We aim to respect the choices made through the subscription process and avoid sending communications that are unrelated to the purpose for which the subscription information was provided.

Consultation and Enquiry Communications

When you submit a consultation or service enquiry to Windmill Ratio, our team may contact you regarding the information or requirements included in your request. Such communication may involve clarification of project details, service requirements, project location, technical information, consultation needs, or other matters necessary to understand your enquiry. These communications are considered service related rather than unsolicited promotional messages because they are connected with an enquiry initiated by you. Our team may also communicate regarding the review of your consultation request and applicable service requirements. We aim to keep these communications relevant to the submitted enquiry and avoid unnecessary messages. If you believe that a communication is unrelated to your original request, you may contact us so that the matter can be reviewed appropriately.

Responsible Use of Contact Information

Information submitted through the Windmill Ratio website is intended to support legitimate communication and service related purposes. We do not encourage the use of contact details obtained through our website for unsolicited marketing, bulk messaging, misleading promotions, or other inappropriate communication activities. Visitors and other parties should not use information obtained from Windmill Ratio to distribute unwanted messages or advertisements. Contact information should be handled responsibly and only for appropriate purposes. Any information voluntarily submitted through a consultation, enquiry, or subscription form should be treated with reasonable care and respect. We expect communication involving our website and services to remain professional, relevant, and appropriate. Any suspected misuse of contact information may be reviewed and addressed where reasonably necessary to protect visitors and maintain responsible communication practices.

Communication Preferences

If you have voluntarily subscribed to Windmill Ratio communications and no longer wish to receive them, you may use the available unsubscribe option or contact our team with your request. We respect reasonable requests to discontinue subscription-based communications. Where an unsubscribe request is received, we will take appropriate steps to stop sending communications covered by that request. Unsubscribing from optional communications does not necessarily prevent us from responding to an enquiry or consultation request that you have directly submitted, where such communication is necessary to address that request. You may also contact us if you believe you are receiving communications in error or if you have questions regarding your communication preferences. We aim to process such requests responsibly and keep future communication aligned with your stated preferences.

Prohibited Spam and Misuse

Visitors must not use the Windmill Ratio website, contact information, forms, or communication channels to distribute spam, bulk unsolicited messages, misleading advertisements, fraudulent content, malicious links, harmful files, or other inappropriate communications. Automated submissions, repeated form requests, fabricated enquiries, and attempts to overload website communication systems may also be considered misuse. Users should not impersonate another person or organization when submitting information through our website. Communication channels should be used only for legitimate enquiries, consultation requests, service discussions, subscriptions, or other appropriate purposes. Windmill Ratio reserves the right to restrict or review suspicious activity where necessary to protect our website and communication systems. We may also take reasonable action against activities that interfere with normal website operation or negatively affect other users.

Third Party Communication and Links

The Windmill Ratio website may contain links to third party websites, platforms, resources, or services that operate independently from us. Communications sent by third parties are governed by their own policies, terms, and communication practices. Windmill Ratio does not control the messages, advertisements, subscription systems, or communication preferences of independently operated third party services. Visitors should review the relevant policies of external websites before subscribing to communications or providing personal information. We are not responsible for unsolicited messages that may originate from third party services outside our control. If a third party website is accessed through a link on our website, users should understand that the third party may have different communication and privacy practices. Any concerns regarding third party communications should be directed to the relevant third party service provider.

Reporting Unwanted Communications

If you receive a communication that you believe is unsolicited, misleading, inappropriate, or inconsistent with your communication preferences, you may contact Windmill Ratio and provide relevant details about the message. Where possible, information such as the nature of the communication, the approximate time it was received, and the reason you believe it is unwanted may help us review the matter. We take reasonable concerns about unwanted communications seriously and may investigate communication practices when appropriate. If you have previously requested to unsubscribe but continue receiving optional subscription messages, please contact us so that we can review your request. Reporting an unwanted communication does not require you to provide unnecessary personal information. We aim to handle such reports responsibly and take reasonable steps to prevent inappropriate communication where the issue is within our control.

Policy Changes and Contact

Windmill Ratio may make reasonable changes to this Anti-Spam Policy when necessary to reflect changes in our communication practices, website functionality, services, or applicable requirements. Any revised policy will become applicable when it is made available through the website. Our website does not provide login or signup functionality and does not use a cookie based account system for visitors. We aim to keep communication practices transparent and focused on legitimate enquiries, consultation requests, subscriptions, and service related interactions. If you have questions about this Anti-Spam Policy, believe you have received an unwanted communication, or wish to change your communication preferences, you may contact Windmill Ratio through the contact details or communication options provided on the website. We will review reasonable communication related concerns and respond where appropriate based on the nature of the request.